Folly Veterinary Centre, located in Pontypool, is a well-regarded veterinary practice noted for its comprehensive services and dedicated care. With a Google Maps rating of 4.4 stars from 178 reviews, the clinic demonstrates a strong reputation within the community, particularly in veterinary nurse training and emergency services available around the clock or during extended hours.

The customer feedback highlights the clinic's compassionate and professional approach. Many reviewers commend the staff for their attentiveness and dedication, with specific mentions of the veterinarians, veterinary nurses, and administrative team. Rachel Jones praises the clinic for their exceptional care over the years, and Michelle Miller appreciates the heartfelt treatment her dog received, even in her final moments. Another reviewer, Rhi Taylor, highlights the clinic's efficiency in handling urgent cases when her regular vet was unavailable, noting the prompt testing and follow-up care by the veterinary team, particularly by a vet named Dinika.

However, there is a negative review from Aaliyah Brock, who expresses dissatisfaction with the treatment costs and procedures performed without her consent, suggesting a potential area for improvement in communication and transparency regarding treatment options and pricing.

Overall, Folly Veterinary Centre is recognized for its friendly and welcoming environment, where staff treats pets like family. While the majority of reviews are positive, the clinic might benefit from addressing concerns related to communication and consent to ensure a consistently excellent experience for all clients.