Towy Vets, located in Carmarthen, is a highly regarded veterinary clinic with a strong online presence and a solid reputation. It boasts a commendable Google Maps rating of 4.7 stars based on 120 reviews, indicating a high level of satisfaction among a significant number of clients. The clinic specializes in veterinary care and offers 24/7 emergency services, as well as veterinary nurse training.

The clinic is praised for its dedicated staff, including noted veterinarians such as Lee and Renee, who have been highlighted for their impeccable service in one of the reviews. Many clients express gratitude for the compassionate and professional care their pets have received, with specific mentions of successful surgeries and attentive follow-ups. For instance, Jeff Harris shares a positive experience regarding his dog Mason's surgeries and recovery, while Joanne Sidaway appreciates the care provided to her Labrador, Vader.

However, not all feedback is positive. Recent negative reviews highlight concerns about the clinic's handling of critical situations, with Antony Fox and Lilly Jones recounting distressing experiences regarding emergency care and microchip verification. These incidents point to potential areas for improvement in communication and customer service during emotionally challenging times.

Overall, Towy Vets is highly recommended by the majority of its clients, reflecting a reliable and caring environment for pet care. While some negative experiences have been reported, the clinic's commitment to quality service and the positive testimonials from numerous satisfied customers underscore its strong reputation in the community.